Privacy Policy

    Last updated: March 4, 2026

    Introduction

    Gatherwell ("Gatherwell", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our community coordination platform.

    Gatherwell provides tools that help communities, groups, and organizations of all kinds coordinate gatherings, communication, and participation.

    By using the platform, you agree to the collection and use of information in accordance with this Privacy Policy.

    Information We Collect

    Personal Information

    We may collect personal information that you provide directly to us, including:

    • Name and email address
    • Phone number (optional)
    • Profile photo (optional)
    • Community or group affiliation
    • Account preferences and settings

    You may also provide information when participating in community activities within the platform, such as joining groups, responding to invitations, sending messages, or participating in gatherings.

    Usage Information

    We automatically collect certain information when you use our platform, including:

    • Device information and browser type
    • Usage patterns and preferences
    • Interaction with gatherings, messages, and community groups
    • IP address and general location information derived from IP address
    • Log data such as pages viewed, features used, and timestamps of activity

    This information helps us understand how users interact with the platform and improve the overall experience.

    Push Notification Tokens

    If you enable push notifications, we collect and store a device token provided by your browser or mobile operating system (such as Apple Push Notification service or Web Push). This token is used solely to deliver notifications you have opted into, such as gathering reminders or community updates. You can disable push notifications at any time through your device or browser settings.

    How We Use Your Information

    We use the information we collect to:

    • Provide and maintain our platform
    • Facilitate community coordination and communication
    • Send notifications about gatherings and updates
    • Improve and personalize your experience
    • Respond to your inquiries and support requests
    • Ensure the security and integrity of the platform
    • Detect and prevent misuse, abuse, or fraudulent activity
    • Comply with applicable legal obligations

    If you provide a phone number, we may use it to send service-related notifications such as invitations, reminders, or updates related to gatherings. Standard message and data rates may apply depending on your mobile carrier.

    Cookies and Local Storage

    Gatherwell does not use traditional tracking cookies. However, we use browser-based storage technologies (such as local storage and session storage) to maintain your login session, cache your preferences, and improve performance. These are essential for the platform to function and are not used for advertising or third-party tracking.

    Information Sharing

    Your information is shared only with members of your community groups as necessary for the platform's functionality.

    For example, members of a group may be able to see your name, profile photo, and participation in gatherings or discussions within that group.

    Community organizers and group admins may be able to view and manage membership and participation details for their groups (for example, to coordinate gatherings). We design the platform so information is shared within a community only as needed for coordination and not publicly by default.

    We do not sell your personal information to third parties.

    We do not use personal information to show third-party targeted advertising, and we do not allow advertisers to access your community data.

    We may share limited information with trusted service providers who help us operate and maintain the platform, such as cloud hosting providers, messaging services, analytics providers, and infrastructure partners. These providers are required to protect your information and use it only for the purposes of providing services to Gatherwell.

    We may also disclose information if required to do so by law or if necessary to protect the rights, safety, or property of Gatherwell, our users, or others.

    Data Security

    We implement appropriate security measures to protect your personal information. These measures may include encrypted connections (HTTPS), secure infrastructure providers, access controls, and monitoring of system activity.

    We limit internal access to personal information to those who need it to operate and support the platform.

    However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

    Data Retention

    We retain personal information only for as long as necessary to provide the platform, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

    If you delete your account, we will delete or anonymize your personal information within a reasonable period of time, except where retention is required for legal or operational purposes.

    Children's Privacy

    Gatherwell is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

    If you are under 18 years of age, you should use the platform with the involvement or permission of a parent, guardian, or community leader.

    If we become aware that personal information from a child under 13 has been collected without appropriate consent, we will take steps to delete that information.

    Your Rights

    You have the right to:

    • Access and update your personal information
    • Delete your account and associated data
    • Opt out of certain communications
    • Control your privacy settings within the app
    • Request a copy of the personal data we hold about you by contacting us at privacy@gatherwell.co

    To delete your account, go to Settings → Danger Zone → Delete My Account. This process involves multiple confirmation steps to prevent accidental deletion. Once deleted, your personal data will be removed from the platform. If you need to restore your account, contact us at privacy@gatherwell.co within a reasonable time after deletion.

    If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). If you are located in the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR), including the right to request correction, restriction of processing, or deletion of your personal data. To exercise any of these rights, please contact us at the address below.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page.

    Your continued use of the platform after any updates indicates your acceptance of the revised policy.

    Contact Us

    If you have questions about this Privacy Policy or your data, please contact us at privacy@gatherwell.co